We are Umanize. We build Aurora in Foggia.
Aurora Suite AI is a product of Umanize S.r.l., an Italian company based in Foggia. We build it for small and medium-sized businesses that can't always pick up, but don't want to lose a single customer.
Why we built Aurora.
Small businesses don't lose customers because they work badly. They lose them in the moments when nobody can answer, and in a working day there are a lot of those moments.
- Mid-jobThe phone rings while you're with a customer. Whoever gets no answer calls the next name on the list.phone
- In the eveningA form comes in at 9 pm. You read it the next morning, after they've chosen someone else.website form
- At the weekendA WhatsApp with a simple question waits until Monday.WhatsApp
Aurora answers in those moments, and doesn't stop at words: it books into the calendar, calls back at the time asked, sends the price list and hands over to a person when needed. Then it shows you what it did and what it cost.
How we work.
A few rules that apply to the product and to us.
- In ItalyWe design and develop Aurora in Italy. The interface is in Italian and English.Foggia
- EU dataDatabases and storage in Frankfurt; recordings and transcripts with an expiry date.Frankfurt
- You decideWhatever the analysis suggests after a conversation, a message or an appointment, stays a draft until you approve it.drafts
- Clear pricesEvery channel from Start up, no set-up fee, no lock-in. You see the cost of each result in Aurora.transparency
Businesses already using Aurora.
They handle calls, enquiries and customers every day, and they do it with Aurora.
Customers include Fastretail, Octopus, Besso and Mastermedia Group.
Who is behind Aurora Suite AI.
Our details, for contracts, invoices and privacy requests.
- CompanyUmanize S.r.l.legal name
- Registered officeVia Donato De Leonardis 5, 71121 Foggia (FG), ItalyItaly
- VAT numberIT04563040718invoices
- Email[email protected]info
- Privacy[email protected]personal data
More about us
Who makes Aurora Suite AI?
Umanize S.r.l., an Italian company based at Via Donato De Leonardis 5 in Foggia, VAT number IT04563040718.
Is Aurora made in Italy?
Yes. We design and develop it in Italy, with the interface in Italian and English and the data in the European Union.
How do I get in touch?
Write to [email protected] or use the form on the Contact page: a person from the team will reply. For questions about personal data, write to [email protected].
Enter your website. In a few minutes you hear your assistant.
Aurora reads the site, tells you what it understood and prepares the agent. Then you try it live: it calls you, answers in your chat, fills in your form. You decide afterwards.
Rather talk it through with us?