You work with the client. The diary fills itself.

Beauty salons, hairdressers, gyms, garages. The agent answers the phone, WhatsApp and your website chat, books into free slots, reminds clients of their appointment and afterwards asks for a review.

Books into free slotsWhatsApp remindersReview requests

Call at 9:20the therapist is with a client Booked · Tue 15:00in the salon calendar Reminder scheduledWhatsApp on Monday at 15:00

A Saturday at the salon, with your hands full.

While you're with a client you can't answer, and anyone who can't get through books elsewhere. Then there are reschedules, reminders and the reviews nobody asks for.

Bellezza Stile salon · a Saturday · example

8:0011:0014:0017:0020:0023:00

A client calls while you're doing a blow-dry.

You can't answer: she books at another salon.

Answered straight away: cut and colour on Tuesday at 15:00.

"How much is a nail extension set?"

You reply in the evening, if you remember.

Price list sent in the chat, booked for next Saturday.

Luca needs to move tomorrow's haircut.

You find out when he doesn't turn up.

Moved to Thursday at 11:00: tomorrow's slot is free again.

Anna's colour is tomorrow at 18:00.

Nobody reminds her.

WhatsApp 24 hours before: Anna confirms.

Giulia left happy at 17:00.

Nobody asks her to say so.

A few hours later she gets the review link.

From question to booking, in a few messages.

The agent offers only the free slots in your Google Calendar or Outlook, sends the content you've prepared and books. If the client wants to move or cancel, the agent takes care of it.

Appointment in the calendar
Price list sent during the chat
WhatsApp reminder the day before
Review request after the appointment

PhoneWhatsAppWebsite chatGoogle Calendar and Outlook

Fewer gaps, more clients coming back.

The ready-made automations appointment-based businesses use most. Choose when they start and on which channel.

  • RemindersA WhatsApp 24 hours before. It follows reschedules and skips cancellations.WhatsApp
  • ReviewsA few hours after the appointment, the link to your reviews page. Once only in the period.WhatsApp
  • Missed callIf a call drops, it writes to the client and alerts your team.WhatsApp
  • Recurring recallStarts from a date, such as a car service or a regular treatment, and calls or writes when it's due.phone · WhatsApp
All automations
Reminder and review · example
Reminder the day before
Appointment done
Review request
Anna V. · colour
Reminder sent · tomorrow 18:00
Confirmed
Marco P. · haircut
Cancelled yesterday · no reminder
Skipped
Giulia R. · blow-dry
Review link at 20:30
Sent

To begin, the Start plan is usually enough.

One agent on phone, WhatsApp, chat and email, 60 minutes and 300 chats a month. As you grow, change plan whenever you like.

  • Lots of calls or services? Growth has 220 minutes, 1,000 chats and 3 agents.
  • Several locations? Pro has 2 numbers and up to 10 agents. An extra number costs €5 a month.
  • No set-up fee, no lock-in. 14-day trial, annual billing with 2 months free.

Aurora for appointment-based businesses

Is it right for my business?

If you work by appointment, yes: beauty salons, hairdressers, gyms, garages and the like. Aurora reads your website and prepares an agent with your services and opening hours.

Does it book in my calendar?

Yes. Connect Google Calendar or Outlook and the agent offers only free slots. It can also list, move and cancel appointments.

How does it remind clients of their appointment?

With Appointment reminders: a WhatsApp 24 hours before. If the appointment moves it follows the new date; if it's cancelled it doesn't go out.

Does it ask for reviews by itself?

Yes, if you switch on Review request: a few hours after the appointment it sends the link to your reviews page, once only in the period.

Enter your website. In a few minutes you hear your assistant.

Aurora reads the site, tells you what it understood and prepares the agent. Then you try it live: it calls you, answers in your chat, fills in your form. You decide afterwards.

Rather talk it through with us?